Retail Manager

General Manager

York | £37,000-£40,000 + 10% Bonus + Excellent Benefits

Retail, Hospitality & Hotel Managers - Ready for a New Challenge?

You've built your career leading teams, delivering exceptional customer experiences and running fast-paced operations.

Now you're looking for something different.

We're recruiting on behalf of a premium, customer-focused organisation seeking an ambitious General Manager to take ownership of a busy operation in York.

This is a fantastic opportunity to use your leadership and operational experience in a completely different environment, offering genuine career progression and a better work-life balance than many retail and hospitality management roles.

The Role

You'll be responsible for leading the day-to-day operation, developing your team and ensuring an outstanding customer experience.

Key responsibilities include:

• Leading, coaching and motivating a high-performing team
• Delivering exceptional customer service and operational excellence
• Driving performance, standards and compliance
• Creating a positive, engaging team culture
• Taking ownership of daily operations and solving challenges as they arise

Who We're Looking For

We're keen to hear from experienced managers from:

• Retail
• Hotels
• Hospitality
• Leisure
• Restaurants

Whether you're currently a Store Manager, Hotel Manager, Duty Manager, Operations Manager, Restaurant Manager or similar, we'd love to hear from you.

You'll be a hands-on leader who enjoys developing people, thrives in a fast-paced environment and takes pride in delivering outstanding service.

What's On Offer?

• £37,000-£40,000 basic salary
• 10% annual bonus
• Excellent benefits package
• Better work-life balance than many retail and hospitality roles
• Genuine career progression
• A varied leadership role where no two days are the same

If you're ready to take your management career in a new direction while using the skills you've already mastered, we'd love to hear from you.