Sales Executive
Sales Executive - Student Living (12‑Month FTC)
Manchester | £28,000 + Commission
A brilliant opportunity to join a fast‑growing, culture‑driven PBSA operator as their next Sales Executive. If you love speaking to people, converting enquiries, and delivering standout customer service, this role will suit you perfectly.
You'll be part of a central sales team handling inbound enquiries across phone, email, live chat and social channels - guiding students through their booking journey and helping the portfolio hit occupancy and revenue targets. Think of it as a mix of leasing, reservations, and customer experience, all within a brand that genuinely cares about its residents.
This is a 12‑month FTC, but for the right person there's real potential to stay on and even grow into a bigger role.
Key Responsibilities:
- Convert inbound enquiries across phone, email, live chat & WhatsApp
- Guide customers through the booking journey with warmth and clarity
- Deliver exceptional customer service from first contact to final booking
- Maximise revenue through strong engagement and upselling
- Maintain accurate CRM records and log all activity
- Follow up consistently to ensure no lead is missed
- Collaborate with on‑site teams to answer questions and solve customer needs
- Communicate authentically across digital channels
- Report on performance and reasons for lost bookings
- Champion the brand in every interaction
What We're Looking For:
- Confident communicator who loves speaking with customers
- Sales‑driven with a friendly, human approach
- Strong organisation and follow‑up discipline
- Comfortable using CRM/booking systems
- Positive, proactive, solutions‑focused
- Experience in sales, lettings/leasing
What's In It for You:
- £28,000 + Uncapped Commission
- 12‑month FTC with a very strong potential to go permanent, couple of different options
- Supportive, people‑first culture
- Training, development and a growing national portfolio