Assistant Manager - Hospitality / Retail

Assistant Manager - Premium Living Residence

Edinburgh City Centre | Up to £32,000-£34,000 + Bonus + Excellent Benefits

Are you a high-performing Retail Assistant Manager or Store Manager ready to step away from late nights, weekends and constant trading pressure - without losing the buzz of leading a team and running a fast-paced operation?

This is a fantastic opportunity to take everything you've built in retail - leadership, standards, customer experience and people management - and apply it in a premium, service-led environment with a far better work-life balance.

You'll be joining a fast-growing, award-winning residential brand that delivers a hospitality-style experience within a high-end living environment - where service, presentation and community really matter.

The Role

As Assistant Manager, you'll support the overall running of a modern, design-led residential building - working closely with the senior leadership team to ensure everything operates to the highest standards.

This is a hands-on, people-focused role, ideal for someone who enjoys being on the floor, leading by example and creating a great environment for both customers and team.

Key Responsibilities

• Support the day-to-day operation of the building
• Deliver a five-star customer/resident experience
• Lead, coach and motivate a small on-site team
• Oversee front-of-house standards and daily service delivery
• Support resident engagement, events and community initiatives
• Handle customer queries, feedback and problem-solving
• Maintain high standards across presentation, service and operations
• Support compliance, health & safety and operational processes

About You

You might currently be working as a:

• Retail Assistant Manager / Deputy Manager
• Store Manager (small-medium format)
• Department Manager / Concession Manager

You'll bring:

• Strong leadership experience in a fast-paced retail environment
• A passion for customer service and high standards
• The ability to lead from the front and develop teams
• Great organisation and attention to detail
• A proactive, hands-on and positive approach

Most importantly - you'll be someone who's ready for a new challenge outside of retail, while still using the skills you've built.

What's On Offer

• £32,000-£34,000 basic salary (DOE)
• Annual 10% bonus
• Monday-Friday working (no late nights or weekends)
• 28 days holiday (including bank holidays)
• Your birthday off every year
• Pension scheme
• Employee perks & wellbeing support
• Clear progression in a fast-growing business

Please apply with your CV to find out more.