Office Coordinator
Office Coordinator (Part-Time or full time | Flexible)
Plumbing & Heating | Flexible Weekdays + Saturday Mornings | Bolton Horwich
We are a growing, well-established plumbing and heating business with a strong reputation for quality work and excellent customer service. Due to continued growth, we are looking to add an Office Coordinator to our friendly office team.
You'll be joining a supportive environment, working alongside our bookkeeper and two experienced office team members.
Working Hours
- Saturday: 9:00am - 2:00pm (essential)
- Plus 3-4 weekdays per week
- Weekday hours are flexible and can suit full days or school-friendly hours
Key Responsibilities
Reactive duties
- Answering incoming phone calls
- Booking emergency and reactive plumbing & heating jobs
- Handling customer enquiries and updates
- Supporting engineers with day-to-day job coordination
Proactive duties
- Booking boiler services and maintenance visits
- Registering boilers and warranties
- Following up quotes and enquiries
- Chasing paperwork and job completion details
- Helping keep the diary organised and efficient
- General office and team support
About You
- Confident and professional telephone manner
- Strong customer service skills
- Organised, reliable and able to multitask
- Comfortable working in a busy office environment
- A team player who takes ownership of tasks
Experience in a plumbing, heating or trade-based business is an advantage but not essential, training will be provided.
What We Offer
- Stable, long-term part-time role
- Friendly and supportive office team
- Established business with clear systems in place
- Opportunity to grow with the company
Location: Bolton - Horwich
Job Type: Part-Time or Full time | Flexible
Schedule: Weekdays (flexible) + Saturday mornings