Residential Lettings Negotiator

Resident Lettings Executive

Alderley Edge, Cheshire
£26,000 + Commission (OTE £40,000) | Permanent

Are you a confident, people-focused sales professional who loves closing deals, building relationships and delivering exceptional customer experience? Whether you come from lettings, estate agency, consultative sales, telesales or face-to-face customer engagement, this could be the perfect next step.

We're looking for a Resident Lettings Executive to join a fast-paced, high-growth team supporting the letting of premium residential/student apartments across the UK.

This is an exciting opportunity for someone who wants a stable career, great earning potential, full training, and the chance to work with an international customer base.

The Role

You'll be part of a central sales team responsible for filling high-quality accommodation and achieving 100% occupancy for the upcoming academic year. You'll handle warm leads, support prospective residents, and help guide them through the booking journey.

This is a role for someone who thrives in phone-based sales, enjoys building rapport quickly, and knows how to convert enquiries into confirmed bookings.

What You'll Be Doing

• Managing inbound enquiries via phone, email, WhatsApp, WeChat and other messaging platforms
• Handling remote bookings for UK and international customers
• Creating rebooking & referral opportunities using strong customer relationships and social media engagement (TikTok, Instagram, WeChat, Red)
• Scheduling viewings with on-site residence teams nationwide
• Following up every lead to maximise conversion and hit lettings targets
• Supporting brand awareness and providing a first-class customer experience
• Reporting on daily/weekly activity, conversions and lettings performance

What We're Looking For

• Experience in Lettings, Estate Agency, Consultative Sales, Telesales, Customer Service or Promotions
• Confident communicator with strong written and spoken skills
• Organised, proactive and motivated by achieving targets & earning commission
• Able to build rapport quickly with customers from the UK and overseas
• Additional languages are a bonus but not essential
• Personable, professional, reliable and committed to delivering results

Hours & Flexibility

This is a full-time role based in Alderley Edge, with some flexible shifts to support international markets. Occasional Saturdays/bank holidays may be required (with time off in lieu). One WFH day per week available.

Why Apply?

• Clear career path in a fast-growing sector
• Excellent training and development
• Exposure to an international B2C sales environment
• Strong OTE with uncapped potential
• Modern, energetic, supportive team culture

*Due to expected large volume of applicants, unfortunately we will not be able to reply to every candidate*