Are you a customer motivated person currently managing a base of customers successfully? Do you want to be different and change the ways chefs think about fresh produce? Do you have 2 years minimum experience working as an Account or National Account Manager ideally but not essential managing the sale of fresh solutions to the hotel, restaurant or contract catering sector?
If so, we are currently searching for a dynamic Customer Care / Acount Manager to join a highly driven and ambitious leading Food Service company...
Our client is the leading foodservice company with its national hub depot based in the North of England with depots in Birmingham and London, they are THE national company….
The team are wholly focused on providing a seamless link between growers and producers and the catering professional, giving a worry-free commercial life for all our customers.
The Job Role
To visit customers and ensure that the company is continuing to perform to its high levels of service.
To ensure that customers can telephone you to discuss problems/requirements,
During visits opportunities may be taken that allow us to “up sell” special offers and products that the customer is not currently buying.
Ensure all feedback is to be reported back into the business both verbally and in the form of weekly KPI’s.
You will be responsible for...
Manage a pre-determined amount of customers.
Report both positive and negative directly back into the business.
Perform a number of pre-determined amount of visits per week.
Assist customers in their requirements, for example: sorting out complaints, sourcing special items they require and sorting out operational issues they may have by liaising directly with all internal managers.
To ensure Health & Safety is adhered to at all times.
Efficiently and ethically dealing with performance management and colleague relations issues.
The ideal applicant should have...
Excellent communication & interpersonal skills
Ability to influence at all levels
Flexible and adaptable approach with strong analytical skills
Highly motivated to achieve results
Ability to multi task
The Training & Benefits
up to £26,000 + Benefits + Car Training
Full training provided
The People Pod Contact
If this sounds like the role for you, APPLY NOW or phone The People Pod on 0871 789 4111
Your application will be sent to Mark Hargreaves