A strategic, results focused and inspirational Retail Operations Professional qualified in 6 Sigma and Prince2. 10 years Operational and Senior Retail Management experience with blue chip retail and telecoms organisations, improving processes and delivering profit. Seeking a Retail Executive opportunity that will utilise this candidates passion for people, customers and results.
Formulating Action Plans, Target Achievement, Training Teams
• Negotiated for a new £600K scheduling tool and a new team of analysts / schedulers to support the distribution of the store’s retail FTE and future forecasting, resulting in a 25% increase in conversion and a fair and consistent mechanism for managing people costs.
• Reduced customer service average response time by 95% to approx. 30 seconds.
• 40% conversion rate increase over past 12 months.
What's the next step?
If this sounds like the ideal candidate for you, ENQUIRE NOW or phone The People Pod on 0871 789 4111
Your enquiry will be sent to Lara Jackson