Sales Order Processor - Admin

Overview

Reference
TPP - SOP12
Categories
Sales, Administration / Clerical
Contract
Permanent
Location
Lancashire
Salary
£21000 - £23000 per annum + + Benefits
Sales Order Processor

Due to expansion, an opportunity now exists for a proven sales order processor with excellent customer service skills to join a progressive business with genuine career prospects.

Sales Order Processor key responsibilities:
*Be the interface for the customers / potential customers and the office.
*Researching credit ratings etc. on existing and potential new customers.
*If required by the sales person, dealing directly with customers and confirming their requirements.

*Accurately inputting customer orders onto the Sage 50 system, sending out confirmations and following up internally / externally to ensure customer requirements are met.
*Manage and complete any relevant customer required administration including new line forms, specifications, waste packaging information and sales data.
*Analyse, monitor and report on weekly/monthly sales and results from reports generated on sales figures.
*Liaise with the sales team to prepare and send out offers and samples to customers.
*Help to organise exhibitions in the UK and Europe.
*Support with customer visits to the office ensuring that these visits run smoothly.
*Ad-hoc customer related correspondence, including but not limited to, retro rebates, credit claims, POD's and complaints.
*Organise transport for customer and supplier deliveries when required, including container shipments.

It is essential that the Sales Order Processor has the following skills and experience;
*Confident and professional telephone manner.
*Good organisational skills and be able to deliver excellent customer service.
*Exceptional attention to detail and accuracy.
*Proficient in the use of Microsoft Office, and in particular Excel.
*Proficient in the use of Sage accounts. Mainly order inputting and reporting.

As a key member of staff, you will work with other team members to: -
*Create new product data sheets and costing sheets (Production Administration).
*Create presentations and designs for customers (Design Team).
*Ensure purchase orders received are accurate and to/within budget. Ensuring stock is available and delivery timescales can be met (Buying and Production Administration).
*Ensure customer order delivery times are met (Warehouse).
*Manage credit control when necessary and set up new accounts ensuring customers are credit worthy (Accounts Department).
*Manage set up of new products on customer database including third party quality control/QMS requirements.
*Brief teams on new product launches and production requirements where bespoke items are created.
*Provide holiday cover on managing drop-ship accounts
*Ad-hoc support within the office when required and for holiday cover.

Sales Order Processor Salary
£21,000 -£23,000 DOE + Holidays + Company Pension
This is a full time opportunity with career progression and NOT a temporary or contract role.

Benefits

+ Benefits

Work Hours

full time