K3 delivers multi-channel solution to The White Company Fri, 8th February 2008 K3 delivers multi-channel solution to The White CompanyThe White Company has commissioned K3 to implement their retail solution. K3's integrated multi-channel retail solution will meet The White Company's growing needs for accurate, timely information from users at head office, mail order, website and retail stores by using the same technology across the whole business. Ian Rogers, Operations Director at The White Company said "The White Company has been growing successfully over the years. To ensure that this growth continues, one of the key enablers is a more sophisticated and integrated IT system. We wanted a solution that would provide the tools and automation needed to enable our employees to be more productive, allowing us to understand our customers changing needs and exceed their expectations with excellent customer service based upon a single source of information". The White Company wanted a common technology platform from a single vendor with an excellent retail pedigree that was big enough to support their growth plans. Ideally they wanted to find a partner that could offer a stable, scalable and upgradeable application in which they had a significant R&D investment. The availability of skills in the market to support the solution was very important.
category Retail | source The Retail Bulletin |
