Iceland signs £11.5 million IT outsourcing deal

Iceland has signed a seven-year outsourcing deal worth over £11.5 million with Getronics that is a renewal of an existing contract that will run until 2015.

The new contract fits into Iceland's existing technology plans and also includes technical architecture, database support and a managed print service. Getronics has built up a level of expertise through a relationship with Iceland that spans a number of years.

Mark Pearson, IS director at Iceland, says: "The changes made to the contract have provided us with stability and security in terms of our IT platform in the current financial climate. Getronics will also provide increased support in areas vital to our business such as an Anti Virus Service and Blackberry support for our end user community on the move".

In addition, he says: "The new deal has improved our relationship and further integrated the Iceland and Getronics outsourcing model".

Dave Baldwin, Managing Director at Getronics, comments: "We know Iceland's business extremely well and have invested time with key contacts and stakeholders throughout the re-negotiation process. This has enabled us to completely align our technology and service provision with Iceland's requirements and, as the renewal was instigated by Iceland, this speaks volumes for the working relationship we now have in place."