Essential Reading

Sales Reads from The People Pod Sales Team

Essential ReadingWhether you are preparing for that all important interview, or researching the possibility of a career within the fast-paces sales industry, The People Pod have provided you with the best and latest sales literature! 

To ensure you know your Spin selling to your Closing Techniques, here are some of the best links to sales reads not to be missed…


Retail Reads from The People Pod Retail Team

From Store Operations to Merchandising, swot up on the retail industry to ensure you are armed with the latest industry knowledge.  Whether you are preparing for an interview, researching possible career options, or developing your own retail knowledge, The People Pod have provided links to some top retail reads for you to browse…

Customer Service Reads from The People Pod Customer Service Team

The People Pod’s Customer Service Team know about Customer Service!  We have therefore provided you with links to some of the top reading materials for those that are as Customer-fanatical as we are.  Job interview preparation, training others, developing your own Customer Service skills, or simply finding a better way to greet others!  Check out our essential Customer Service reading list to assist you in achieving Customer Service excellence!...

 

 
   
 
     
 
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Tue, 7th September 2010
WHSmith buys Gadget Shop brand
WHSmith has bought gadget and gift brand the Gadget Shop from toy retailer The Entertainer.

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Tue, 7th September 2010
Sports Direct enjoyed World Cup Boost
Total group sales increased to £408m for the 13 weeks ending 25 July 2010 from £375m a year earlier.

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Tue, 7th September 2010
Debenhams launches surprise in-season Sale
Debenhams has launched a four day Sale Spectacular on new autumn stock, a highly unusual move for the department store.

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Tue, 7th September 2010
Back to School boosted retail sales rise but confidence remains fragile.
UK retail sales values were up 1.0% on a like-for-like basis from August 2009, when sales had fallen 0.1%. On a total basis, sales were up 2.8% against a 2.2% increase in August 2009.

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Tue, 7th September 2010
Tesco director Lucy Neville-Rolfe joins ITV board
Tesco corporate and legal affairs director Lucy Neville-Rolfe has joined the board of ITV, the UKs biggest commercial broadcaster.

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Tue, 7th September 2010
H&M proposes global employee incentive scheme
Swedish fashion retailer H&M is launching a major global employee incentive scheme to encourage staff and reward loyalty.

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Tue, 7th September 2010
Strong first quarter for Sports Direct
Sports Direct had a strong first quarter despite a poor performance from the England team in the football World Cup with sales up 8.8% to £408m in the 13 weeks to July 25.

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Tue, 7th September 2010
Ocado sales up 30%, but shares fall in early trading
Ocado has revealed strong sales growth this morning in its first trading update as a quoted company, but its shares fell following the update.

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Tue, 7th September 2010
Retail sales rise in August
Retail sales rose 1% like-for-like in August and 2.8% in total, the BRC-KPMG Retail Sales Monitor showed.

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Tue, 7th September 2010
Sales rise at Ocado
Ocado Group said gross sales increased 29.5% to £126.5m for the 12 weeks to 8th August (2009: £97.7m), with average orders per week for period of 92,834.

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Mon, 6th September 2010
Best summer for years on the high street
Growth across board as Autumn ranges hit the shelves

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Mon, 6th September 2010
How will LEP impact retailers?
Retailers support the drive for more business involvement in local decision making, but have concerns about how plans to devolve power could impact on national businesses.

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Mon, 6th September 2010
Mobile Advertisers Forecast to Spend $1.8 Billion on Location-Based Campaigns in 2015
Location-based advertising is still in its infancy, but according to a new study from ABI Research, businesses are primed to spend $1.8 billion on it in 2015 as part of their overall mobile marketing budgets.

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Mon, 6th September 2010
Survey reveals demand for mobile commerce and shopping
Majority of respondents would use their mobiles to buy big-ticket items

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Mon, 6th September 2010
Consumers are seeking out retailers on Facebook and Twitter in growing numbers
83% of consumers buying online at least once a week

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Mon, 6th September 2010
UK tackles online payment fraud head on
Shopping online has never been more secure for UK consumers thanks to strategies put in place by retailers to beat card crime

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Mon, 6th September 2010
Lidl UK boss steps down
Lidl UK managing director Frank-Michael Mros is understood to have stepped down from his post.

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Mon, 6th September 2010
Food for thought: Online food retail's future depends on label standardisation
Every six months or so, the cycle of food labelling rumours re-surface, with reports that the FSA are once again suggesting a change in food labelling. The most recent of these was the suggestion of including traffic light labelling on products, a proposal which has since been dropped.

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Mon, 6th September 2010
BRC seeks assurances on local enterprise partnerships
The British Retail Consortium has welcomed opportunities for business to become involved in local decision making but warned that localism should not be allowed to harm national companies.

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Mon, 6th September 2010
John Lewis profits to bounce back
John Lewis is expected to say that profits at the department store chain have returned to pre-recession levels when it updates on its half-year results this month.

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